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Mystery Shopping for Fun and Profit

by J. Stephen Pope

How would you like to get paid to go shopping? That’s right! Get paid to shop for clothes, eat in restaurants, watch movies, play golf, travel, and so on.

You can have your cake and eat it too! Enjoy the best of both worlds. Make money and have fun at the same time as a mystery shopper.

What is a Mystery Shopper?

Sometimes known as a secret shopper, a mystery shopper looks like any other customer but is working undercover to perform market research or other tests on business establishments.

For example, a mystery shopper may check on the quality of service and products at a particular fast food outlet.
Were the staff friendly, courteous and helpful? Were the washrooms clean? Was the food hot and tasty? Did the staff attempt to upsell? Was the order filled accurately and quickly?

Why the Need for Mystery Shoppers?

Companies are concerned about the quality of your shopping experience. If there is a problem, they would like to know about it so that they can take corrective action and keep you as a customer.

For this reason, businesses hire mystery shoppers to check on their locations and report the results.

As well, comparison shopping can reveal pricing and service differences of the competition.

Mystery shoppers sometimes uncover safety or security concerns and other helpful information.

How To Make Money as a Mystery Shopper

You can make money as a freelance mystery shopper. Contact market research companies and other businesses to obtain clients.

As an independent contractor, you will invoice clients your fees for services rendered. As well, you will be reimbursed for any direct expenses incurred (such as the cost of store purchases).

It is also possible to run your own market research company and subcontract out the work. You would need to get business clients who are willing to pay for these secret shopping assignments. Then, find suitable people who are willing to perform those assignments for you.

Variety is the Spice of Mystery Shopping

Your assignments as a mystery shopper can be varied and interesting.

One time you may eat in a fast food restaurant. Another time you may be asked to see how long it takes to get service from a company by telephone.

Perhaps you may be asked to shop at a website to check out its user friendliness. Still another assignment may require you to rate the helpfulness of store staff.

So, if you would like to have fun while making money, consider becoming a mystery shopper.

Discover the Hidden Secrets of Mystery Shopping at your affiliate link .

Being a Mystery Shopper: How To Make Money Shopping

What is a Mystery shopper? Mystery shoppers are people hired to shop, and evaluate various aspects of the store they are shopping in. They might also be hired to check out the food and service at a restaurant or other service based business. An essential part of their job is to appear just like a regular customer. After they leave, they write a report or answer questions about their experience.

Why does a company hire a mystery shopper in the first place? It might seem odd to some people that a company would hire someone to go shopping in their store, but it can be an essential resource in finding out how the customer service is, how friendly and knowledgeable the employees are and how neat and tidy the store is. You may even be asked to shop at competing stores and report on prices so that the company has an idea of whether it’s competing within an acceptable range. Mystery shoppers are hired by a business in order to provide a completely objective view of the business they are visiting. Their whole purpose is to answer quality, quantity and customer service related questions and provide valuable information to businesses because they report their observations objectively.

In many ways, a mystery shopper provides a set of eyes and ears for a business owner who may have too many locations to look over personally. They rely on the shopper to tell them that their locations are up to standards, as well as observing whether the employees are following the codes of conduct and appearance that the company has set down for them.

The business owners can then use what the mystery shopper reports to evaluate company practices, management, employee conduct, and the condition of the store in general. In fact, many companies make use of mystery shoppers as one of the evaluation tools for employee yearly performance reviews, bonus pay for managers or promotions.

Another aspect of mystery shopping is to allow for inner company comparisons between stores and can be used to more accurately gauge the effects of changes in policies or conditions over a specified period of time. Another added benefit is that all aspects of a store from employees to managers, from the security and safety regulations down to the cleanliness of the restrooms are affected when they know that the company employs mystery shoppers to help them evaluate the over all performance of the location. With regard to a business like a restaurant, a mystery shopper might gauge the quality of the food, the friendliness of the staff, how quickly they were served, did the waiters offer him or her the special, offer desert, etc. There are many aspects to being a mystery shopper and being one can be a fun and definitely rewarding and benefit filled job. You get to eat at nice places, usually reimbursed on top of your fee, as well as getting to keep the things you purchase.

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